Gowerlane Limited – Privacy Notice
1. About Us
Gowerlane Limited is a privately owned company since 1994, with a large portfolio primarily focused on high quality rentals in North West London. We believe these well-located properties are the ones best placed to benefit from customer demand and rental growth. We invest in and develop buildings in prime locations and then manage them to the very highest standards focusing on customers’ needs at every stage. Our experience as well as our range and quality of rentals mean that, if you are looking for a flat to rent in North West London, you’ve come to the right place.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting http://www.gowerlanegroup.co.uk you are accepting and consenting to the practices described in this policy.
Gowerlane Ltd is associatied with (but not limited) to the following Trading Names; Gowerlane Group, The Zamek Group, Sundial Captial Corp, Finlaw 450, Zamek Estates, Emer Ltd, Avenal Evebay Ltd, Sunny Place Ltd, Fordrakes Property Ltd, 13-17 Red Lion Square LLP and Dilke Street LLP.
For the purpose of the Data Protection Act 1998 the data controller is Gowerlane Ltd, The Office, Inglewood Mansions 287-289 West End Lane, London NW6 1RE
2.How we collect information from you?
We may collection information from you directly when you visit our site and the information can be provided by completing an application form when applying for a property, or registering your details on our database, marketing, sales, property management, accounting, property development, acquisitions, business colleagues or otherwise. This information may also be provided when you either call the office, email, register on site, subscribe to our mailing list, general meetings, site visits and participate in board meetings.
3.What information we may collect from you?
When you register your information with Gowerlane Ltd, in order to respond to your requirements we need to collect details from you. You may use our website, agent or visit our office and the information that you may give us (but is not limited to) is; your title, name, email address, contact number, date of birth or other contact information and financial details. We will also collect information that you provide to us by corresponding with us by phone, email or otherwise.
Personal information we may collect from you in connection with the services we provide, if relevant, includes;
Personal and Contact Details; such as full names, contact numbers, date of birth, Email, ID’s, current and previous addresses.
Tenancy application; Previous Landlord details, previous tenancy information, employers contact information, employment salary and contract information, accounting information and guarantor contact information.
Family Members; if relevant to the application process or services we provide
Financial Information; use of credit or debit card details for processing payments, rental income, purchases for office use, financial transactions, contractor and supplier payments, and deposits.
Photographs; taken during site visits, inspections and for the purpose of property management.
4. Information we receive about you from third parties?
We may receive information about you if you use any of our websites features, or other services we provide. In this case, we will have informed you, when we collect that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties, including local authorities, utilities, developers, business partners, sub-contractors, delivery services, advertising networks, credit reference agencies and any of that sort relevant to the services or any other information about you from them.
5. How we use the information we collect about you?
The information we collect form you will be relevant to the property service you have contacted us for. To carry out any obligations arising from any contracts entered into between you and us and to provide you with the information products and services which you request from us. We may contact you by post, email or telephone to ask you for your feedback, comments on our services or any other services relevant to the service we offer. Any changes made to our services or policies, to verify your identity and help with customer support. We and our associated companies may also wish to provide you with information about special features of our website or any other service or products which we think may be of interest to you relevant to the service we provide. Any information processed will comply with any legal matters as part of the service.
If you do not wish to receive this information please inform us at firstname.lastname@example.org
6. What we do with your personal data
To provide the services available as part of our business structure. To pass on to relevant authorities to process the service you require from us. I.e utility companies, local authorities, solicitors, accountants. To enforce our terms and condition above. To deliver the service provided with the company
7.Who has Access to your personal data?
If we offer or supply a service to you that is provide by us, or a third party, we may have to pass your information in relation to the service you require, such as business partners, suppliers, sub-contractors and for the purpose of any contract related matters we enter with you and/or them.
We are not responsible for content, security and privacy policies of any other organisation and websites. We will not disclose, sell or distribute your information to any third party without your permission, unless, we are required to do so by law or to obtain professional advice.
8. Where do we store your personal data?
The data we collect from you will be processed and transferred to our database company database, CFP, accounting software and any relevant computer system files. By submitting your personal data to us, you agree to this transfer storing and processing.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.
Any information transmitted through the website, may not always be secure, but we will do our best to protect your personal data, however we cannot guarantee the security of your data transmitted from any third parties.
We will retain your information for as long as is reasonable and necessary and no longer than permitted by law, which is usually held for at least six years. Any information no longer required will be safety and securely disposed off.
9. Your Rights
10. Access to your Information
You have the right to any information and obtain a copy held about you. It can be sent directly to you or a third party upon your request at a small administrative fee.
12. Contact Information
We are registered with the Information Commissioner’s Office (ICO) as a Data Processer, Application number A8333796 if you have any further information.
13. Cookies and Tracking