Our lead times will approximately be prioritised with the breakdown below, subject to any emergencies that may arise. Anything that possesses a Health & Safety risk will of course be dealt with immediately.
| High Priority: 24 – 48 hours | Medium Priority: 4 – 5 Working Days | Low Priority: 10 – 15 Working Days |
| Substantial water leaks | Faulty equipment | Internal refurbishment |
| Security issue | Faulty fixtures & fittings | Cleaning |
| Power cut | Account matters | Light bulb replacement |
| Disruption to heating | Pest control | |
| Lack of hot water | ||
| Gas leak | ||
| Blocked drain |